About replacing hardware devices. XProtect Smart Wall allows operators to view static video walls as defined by their system administrator with a fixed set of cameras and monitor layout. Just add your XProtect license code and it’s ready to go. Note: XProtect Smart Client supports hardware accelerated decoding using Intel® and NVIDIA® GPUs. The serial number received from the camera is wrapped up in XML, and the driver does not parse the XML data correctly. Add Milestone Interconnect™ sites. In the address bar of your web browser, enter the internet address that your system administrator has given you. In XProtect Management Client, activate your licenses to receive data from the various devices and hardware. This integration provides visual confirmation via live and recorded video of Code Blue intercom and speakerphone activation in the XProtect Smart Client. Activate your licenses 2023 R2 2023 R1 2022 R3 2022 R2 2022 R1 2021 R2 2021 R1 2020 R3 2020 R2 2020 R1 Archive Milestone XProtect® Corporate 5. Recieve Code Blue intercom activations as alarm / event records with Video Bookmarks. Recording Server: - 01/04/2022 - Fix Cameras are offline after upgrade - 01/04/2022 - Fixed token renewal from MIPSDK generating enormous log files - 03/05/2022 - Fixed proxy errors with heavy. License Activation is required at least once in your Milestone XProtect® product's lifetime. ; Automatic image quality - Enable to adjust the image quality of the video stream. lic file. 2012-08-31 09:35:11 Information Sco: Attempting to open registry subkey. XProtect Professional, Express Boonpot Jarearnsakpaisarn 27. 1 - you receive the message - 'License Not Valid'. Add or modify XProtect VMS extensions and plug-ins. Other hotfixes and FAQs related to the XProtect 2020 R1 release Smart Client. KB 14767: Milestone Migration Assistant Tool — FAQ. If you are installing XProtect Essential+, you can run the system with eight device licenses for free. The wizard suggests an installation path. KB 14767: Milestone Migration Assistant Tool — FAQ. Licenses. to end the activation process. (Note: The Migration Assistant is a tool that will assist you with the migration of XProtect Professional VMS systems to XProtect. Log into the Milestone Registration Page (as Step 3). The path is typically: C:. Once you select the web page and save it, this is how it will appear in the Smart Client:License information. This is exactly how this bit of code is spelled. The solution for Milestone XProtect. Clear the cache on the Milestone XProtect Smart Client side: Go to: C:UsersCurrentLogedInUserAppDataRoaming Milestone BriefCam Milestone. Support Supported Devices; Milestone SupportAll Milestone video technology products are open device platforms supporting a wide range of IP devices, including cameras, encoders, video-services, or other types of video and non-video IoT devices. However, if you have previously used add-on products, this path might not be valid anymore. If you are an existing user, enter your user name and password to log into the software registration system. This guide describes how to register software licenses on Milestone Customer Dashboard, and how to activate hardware device licenses for XProtect VMS products. Also, new Smart Client views containing the cameras from XProtect VMS must be created. Blog- Milestone XProtect Express+ - Milestone XProtect Professional+ - Milestone XProtect Expert - Milestone XProtect Corporate - Milestone XProtect Essential+ O Install the latest version of AXIS Optimizer on the Management Client O One or multiple Axis strobe sirens O Axis strobe siren’s output 1 enabled in Management Client 4. Products; XProtect®. Copy the backup to the new Management Server. Log into the Milestone Registration Page (as Step 3). When a call button is pushed on a Code Blue or PBX intercom, view. This integration provides visual confirmation via live and recorded video of Code Blue intercom and speakerphone activation in the XProtect Smart Client. A pop-up message will appear if the activation was successful. (As of the time of writing of this KB article,. In Milestone Customer Dashboard Directstreaming(explained) 34 Adaptivestreaming(explained) 35 Operation 36 LogintotheXProtectMobileapp 36 Viewinglivevideo 38 Bookmarks(usage) 40 Bookmarks(explained) 40. The license will be activated if the computer is online. Symptoms. The document does not cover XProtect add-on products or Milestone Utilities. See Register Software License Code. After you deploy, you are ready to add the software license (. About device changes without activation. 0. For more information, see Activate licenses offline or Activate licenses online. Stop the Management Server while the Management Client is still open on the License Information tab. Despite verifying that the server and camera are connected, I am unable to display video. Register software license codes on Milestone Customer Dashboard Intended for Milestone partners and resellers, Milestone Customer Dashboard is a free, easy-to-use tool for managing information about Milestone software licenses and installations. Go to Setup mode in the Smart Client and from the System Overview drag and drop the HTML page in the view. Upgrade to a newer version of an XProtect VMS product, including service releases. ("XProtect Essential+ product activation"). With Milestone Customer Dashboard you can register, view, activate and update software license codes (SLCs). Once you have upgraded your VMS product, you must activate the license, see Activating licenses. How to set up a Paxton integration with Milestone XProtect. License activation. Port. Restart the LPR Server service. License activation (explained) 2023 R2 2023 R1 2022 R3 2022 R2 2022 R1 2021 R2 2021 R1 2020 R3 2020 R2 2020 R1 ArchiveMilestone XProtect® video management software (VMS) products. Milestone has released a software update for Milestone VMS, which fixes a security vulnerability with a possible Remote Code Execution by an authenticated user on the Event Server service. Milestone has developed a tool that can automatically gather diagnostic data that is commonly used in technical support cases. In the Register new software license dialog box, enter the SLC and select the customer if the customer is already created on Milestone Customer Dashboard. Authentication, configuration, token exchange. Display settings are adjustable: Stretch to fit screen, set video loop duration. When done, the selected license file location is added. With Milestone Customer Dashboard you can register, view, activate and update software license codes (SLCs). The license will be activated if the computer is online. XProtect Download Manager. You must explain why you think you qualify for a higher number of device changes without activation. Add Milestone Interconnect™ sites. More menu : Click the More menu to:This guidance is consistent for the server components of XProtect VMS. Video resolution - The options for setting the resolution of the video stream are Low, Medium, High, or HD. Milestone Systems announces its latest product update, XProtect 2023 R2, a software upgrade designed to meet the evolving demands of Video Management Software (VMS) users. In Milestone Customer DashboardClick "Activate . Therefore, you only seldom must manually start a license activation. The tool is compatible with all XProtect VMS products (Corporate, Expert, Professional+, Express+, Essential+, Professional, Express, and Enterprise). 4. Upgrade to a newer version of an XProtect VMS product, including service releases. 1a), 2017 R2 (11. If you have not yet registered your Software License Code (SLC), you must do so. XProtect Expert - purchase a base license for XProtect Smart Wall separately. If you are not registered on the license, the account owner must download the file to. 2012-08-31 09:35:11 Information Sco: Attempting to create base registry key HKEY_LOCAL_MACHINE, machine. About licenses. When running XProtect Essential+, you can only changeMarch 07, 2023. Should you be granted a higher number of device changes without activation, you must activate your licenses to register the higher number on your XProtect system. - File types present in XProtect Corporate (all C-code products; this line of products is now called XProtect VMS): . However, the. The expiration date of your Milestone Care Plus subscription. Read more about Milestone XProtect products and Milestone Care. Remember to activate your license. All is fine but cannot see smart client profiles in management console. Hardware. 5. 4. You can also remove certain functions and buttons if they are not relevant. KB 22901: XProtect Smart Client 2020 R2 cumulative patch; Others. sts, . About device changes without activation. Recording Server: - 30/11/2022 - Fixed array dimensions exceeding supported range - 14/12/2022 - Added compression for WebAPI communicationOption #1. Automatic license activation is enabled and hardware devices will be activated as you add them to the system. Then detach both databases — the new ones that are almost empty. Use the upgraded software license (. License activation. Replace the "VideoOS. Click "Browse" and select the . SelectDownloadinitial. How to set up the XProtect Recording Server for best performance; Using the Milestone Diagnostics tool; XProtect Smart Client frequently shows the message "Server lost connection to camera" (Live video frequently drops out) Using hardware acceleration (Nvidia, Intel) in XProtect Smart Client 2018 R1 and all newer versionsActivation des licences (explications) Votre SLC doit être enregistré avant l’installation (voir Enregistrer le code de licence du logiciel). Move the file called E145597A-ECAF-40A1-99E6-14BB9D45A09E. Only when you upgrade to a more advanced XProtect product, the rest of this topic is relevant. XProtect Go is free surveillance software that is licensed for one year from the date of initial installation/License activation. When installing XProtect the installer crashes with the below error: 2012-08-31 09:35:11 Information Setup result: 956696909. The process takes place: On the My Milestone portal. The Change XProtect License dialog appears. " Select "Offline" and then "Import license for activation". Understand why you need to activate licenses and how the built-in flexibility in the XProtect licensing system benefits you. This document applies to XProtect VMS versions 2017 R2 and before. Online activation: Open your XProtect Management Client. License activation (explained) 2023 R1 2022 R3 2022 R2 2022 R1 2021 R2 2021 R1 2020 R3 2020 R2 2020 R1 ArchiveBefore you start This guide describes the basic steps for partners who need to register and activate licenses for XProtect Professional VMS products. Setupvideostreamingonyourmobiledevice 37 Listeningtoincomingaudio(explained) 38 Push-to-talk(explained) 38 Mobiledevicemanagement(MDM)(explained) 40 Directstreaming. License activation (explained) 2022 R3 2022 R2 2022 R1 2021 R2 2021 R1 2020 R3 2020 R2 2020 R1 ArchiveAPI & SDK. In XProtect VMS, roles determine which features users have access to. Milestone has released a software update for Milestone VMS, which fixes a security vulnerability with a possible Remote Code Execution by an authenticated user. lic) file Add hardware devices in XProtect Management Client. If you have a Milestone Care Plus subscription, you also have access to free updates to your current XProtect VMS product and can upgrade to more advanced XProtect VMS products at an advantageous price. Husky IVO is pre-loaded with XProtect, saving you time on setup and installation. Connect on-premises cameras to XProtect on AWS. Adding your XProtect license. INTERMEDIATE. After you deploy, you are ready to add the software license (. If in doubt, contact Milestone Support. Get help from our solution. Management server. One hardware device license enables you to run as many camera, speaker, microphone, input, output and metadata devices that. Download and apply the hotfix following the. lrq) using the ‘Upload Licence Request’ option. Add or modify XProtect VMS extensions and plug-ins. The problem is caused by RTSP authentication enabled on the device (and the Axis One-Click driver being unable to handle this). If you choose to log in as a basic user, you can change your password whenever you want to. How to Change the Port Number on Management Server and Recording Server Introduction. Settings for Android. June 20, 2023. The process takes place: On the My Milestone portal. idx to activate hardware device licenses for XProtect VMS products. 10. 4. If you do not use the verification code within a specific period of. 12345. Default bookmark time: Specify the default start and end time of a bookmark is set in XProtect Smart Client. Its robust capabilities make it suitable for mission-critical. The XProtect Express+ Device License from Milestone enables you to add one additional camera to your XProtect Express+ system. For security related updates please visit our. Configure CloudFormation stack parameters to initialize XProtect on AWS. License activation. The camera's appear to come in correctly but I'm unable to view and video. lrq (license request file). App-Techs' BTX (Bridge-to-Milestone XProtect) integrates Code Blue intercoms and speakerphones with Milestone XProtect. Using the Milestone Diagnostics tool; XProtect Smart Client frequently shows the message "Server lost connection to camera" (Live video. If you have installed your XProtect Essential+ system, you can run the system and eight hardware device licenses for free. Answer: Hardware devices added within your "device changes without activation" run as fully activated hardware device licenses and have the status. Solution: From the tray icon, make sure your that your recording server is running and verify that you can view live video in XProtect Smart Client. Milestone XProtect Go software query. Understand the XProtect licensing system, the different types of licenses and the overall process of installation and licensing. When the garbled serial number is sent to the licensing server (as part of the LRQ), it causes the activation to fail. lic) file to upgrade your XProtect VMS installation with the new product version and SLC. It’s also easy to manage and service, freeing up time to spend on more important aspects of your project. Clients. Other hotfixes and FAQs related to the XProtect 2022 R2 release Smart Client. The port number that XProtect Mobile client uses to communicate with the server. With optimized recognition algorithms for more than 200 countries and states around the. On the XProtect Smart Client computer, download the vc_redist. If you do not activate a license (hardware device, Milestone Interconnect Camera, or access control door licenses) within the grace period, the device becomes unavailable and cannot send data to the surveillance system. To ensure you can connect via this connection method, you must have enabled the Automatic connection setting on the Edit server screen. We provide actionable insights from video data through the perfect combination of your cameras and sensors and our open platform software and analytics – always with a responsible mindset and a people-first approach. License activation (explained) 2023 R2 2023 R1 2022 R3 2022 R2 2022 R1 2021 R2 2021 R1 2020 R3 2020 R2 2020 R1 ArchiveBefore you activate your licenses, you must add the Software License Code (SLC) to your Software Registration account within My Milestone. This results in a garbled serial number saved in the XProtect configuration. 6. About automatic license activation. AUX buttons in Milestone XProtect Smart Client (a guide for Bosch cameras) Number of Views 3,32K. Software and system components. To be able to manage your user credentials, you must use XProtect VMS 2021 R1 or later. Chat is available 24/5 for software activation issues Technical Support / Care Portals. Can you help us get rid of this message "The grace period for one or more devices has expired. About automatic license activation. In the MAC address of the server that was used for activation field, enter the MAC address of the server that you used to activate the license on . XProtect Download Manager. Once you have saved the file, log into the Milestone Software Registration Center via the Milestone Online Services Portal. 2. lic) file to your deployment and activate your license. 2. lic) file, see. Cause. First time use. ; Expand Internet Information Services, then World Wide Web Services, then Common. On the Video push settings screen, specify the following:. Recording Server Manager. The credentials are saved in a file on the management server. Open the XProtect Mobile app. Milestone recommends that you use a secure connection when you manage your user credentials. At the top right of the license details page, click the Get Initial LIC link. Number of Views1,69K. xxxx. The client must be able to: a) Resolve the recording server's DNS hostname. More on these in the Milestone product system requirements . Stop the Management Server while the Management Client is still open on the License Information tab. About licenses. Software and system components. Recording Server services. The inputs of the Axis A9161 I/O module are not working in XProtect® VMS if the device is added through Axis One-Click. Following the successful 2023 R1 update earlier this year, the R2 release brings significant advancements, featuring Adaptive Playback, Video Restrictions, the. When done, activate your devices before the end of the Grace Period (30 days). The steps outlined in this article will. Click Import License. Understand why you need to activate licenses and how the built-in flexibility in the XProtect licensing system benefits you. ManagementServer object mandated to. - Activating licenses by using the offline activation process. (Note: The Migration Assistant is a tool that will assist you with the migration of XProtect Professional VMS systems to XProtect. Obtain a software license code. lic) file to the Windows desktop of your deployment. If your server has internet access you can activate using your My Milestone credentials in Management Client. Follow the steps described in the next sections to examine your PC to make sure that all hardware accelerationAdd or modify XProtect VMS extensions and plug-ins. Run the following SQL query: EXEC [install_messages] under the Surveillance database (or the name of the instance that contains XProtect database). Your Milestone Husky unit is shipped with XProtect video management software pre-loaded,. The process takes place: On the My Milestone portal. If you are using any of the XProtect VMS products, Milestone recommends installing the latest version of the Cumulative Patches for your specific. Click on the “Trial License” link at the bottom on the screen Copy and Paste valid License Code and Click Update button Once successfully updated, Click CloseIn XProtect Management Client, activate your licenses to receive data from the various devices and hardware. 1. (The Milestone Online Services. lic). There are several steps in the license activation process. Milestone recommends that you activate your licenses before you make the final adjustments. typically located at ProgramData Milestone XProtect Event ServerLogs. XProtect® Enterprise 2014, XProtect® Professional 2014,. 5. Then, click the Export button and save the . In XProtect Management Client. Register software license codes on Milestone Customer Dashboard When you purchase an XProtect VMS product, you receive an email that includes a software license code (SLC) and a software license file (. Security monitors and dispatchers can immediately view cameras. A secure SSL session is established to the IP of the above address at port 443, over which the. Online Activation is a quick and easy way to activate your license. x64. Milestone Software Registration Milestone Software Registration page handles all queries regarding XProtect licensing. 10. License information overview. In the address bar of your web browser, enter the internet address that your system administrator has given you. Platform. - Choose which customer is associated with a license. In XProtect Management Client. First, from the Control Panel → "Uninstall a Program", uninstall all programs that include Milestone, XProtect, or ( Microsoft) SQL in their name. XProtect Expert, XProtect Professional+, and XProtect Express+ 2022 R3 and later: purchase a base license for XProtect Incident Manager separately License activation When you have installed XProtect VMS , it initially runs on licenses that require activation before a certain period of time has passed. You can also assign licenses to your customers, combine licenses into custom license groups, and create test licenses for product demonstration and training purposes. Installed Products. the user cannot see the alarm in the alarm list in XProtect Smart Client. KB 14767: Milestone Migration Assistant Tool — FAQ. Learn more. Program FilesMilestoneXProtect Management Server"; 4. At the very button click "Activate License Manually. A message confirming the activation will appear. Cameras and storage information. September 2023 at 02. With Milestone, you have the freedom to integrate 13,000+ devices with our XProtect video management software platform. August 2023 at 10. 9993. lic extension received per email; A Milestone Care coverage XProtect LPR licenses. If you edit the port number, you must also edit the corresponding port number on the server side. The problem is indirectly caused by a faulty driver made for Panasonic cameras. ), and it is also confirmed that User-defined events can be used instead of other types. The process takes place: On the My Milestone portal. )You cannot register SLC for free products (for example, XProtect Essential). Uninstalling the WebDAV component from IIS will solve the issue. lrq file using the ‘Upload Licence Request’. Import your Licence Request file (. Before you continue, make sure to obtain a software license (. Enabling hardware acceleration Hardware acceleration (explained) Hardware acceleration improves the decoding capability and performance of the computer running XProtect Smart Client. lic) file and register your XProtect Software License Code (SLC) as described in the prerequisites. Step 3 & 4 - Migrate the database to the desired system and install SQL Studio on it. . • A Milestone Care coverage. For basic information about the different XProtect licenses, see Licenses (explained). 追跡および監視機能は調査に役立つだけでなく、物や人を仮想的に監視することもできます。. Bookmarks: View the list of bookmarks (see Bookmarks (usage)). In Milestone Customer DashboardXProtect Corporate About Licenses. Configuring and Using XProtect Access. Optional: In the License group field, assign the SLC to an existing license group . Article Details. Close the XProtect Management Application. Hotfixes are Milestone's timely response to customer-reported problems and a way to deliver occasional security-related updates that can affect any software product. Block and Allow list configuration and alarm uploading on Milestone software. From version 2020 R3, XProtect VMS is configured to run so that it uses only the FIPS 140-2-certified algorithm instances. Milestone XProtect® Corporate 5. Once you have upgraded your VMS product, you must activate the license, see Activating licenses. Note: If you now try to install the Log Server and the installation still fails, try installing. Once you have saved the file, log into the Milestone Software Registration Center via the Milestone Online Services Portal. At the very button click "Activate License Manually. On a system with multiple machines, the plug-in needs to be installed on the machines that runs Milestone XProtect® Management Client. pic, . January 2023 at 07. Your SLC is also. XProtect Incident Manager requires the following licenses: A base license that covers the full use of XProtect Incident Manager. Advanced configuration. lic) file to your deployment and activate your license. Add one or multiple Software License Codes (SLC) to a Milestone account, allowing you to activate your. Automatic license activation is enabled and hardware devices will be activated as you add them to the system. Understand why you need to activate licenses and how the built-in flexibility in the XProtect licensing system benefits you. The software license file is only imported and changed but not activated. Copy your software license (. Resolution. Enter the code on the XProtect Web Client login page and tap Log in. Hello, we recently installed XProtect Professional+ 2023 R2 at a client's site, and I've reached the stage where I'm confi… Number of Views 3 Why is MIP SDK access to the VideoOS. 2. You must activate a license after you: Install an XProtect VMS product with a registered software license (. Open the Management Application. lrq file". To see a list of events, in setup mode, define that the alarm. 3. All Languagesen-US For example: C:Program Files MilestoneXProtect Management ServerIISSmart Client Installer2018 R1 (32-bit)All Languagesen-US; Run a silent installation using one. Is it free for any user to login or there is already a custormer list when generating SLC? Thanks for your help in advance. See Register Software License Code. XProtect LPR licenses. Vos différentes licences connectées avec vos SLC doivent être activées pour que le logiciel de gestion des vidéos XProtect et les extensions XProtect fonctionnent et que les périphériques puissent envoyer des. Add Milestone Interconnect™ sites. Administrator. The Milestone XProtect Smart Client User Manual is elaborate, easy to navigate, and gives basic information about the client, as well as intuitive insights for VMS administrators looking to get the most out of their Smart Client machines. Close the XProtect Management Application. Only when you upgrade to a more advanced XProtect product, the rest of this topic is relevant. Milestone Systems releases regular updates to XProtect products in the form of hotfixes and cumulative patch installers releases. Wai-chung Poon. The following guide will explain how to completely wipe out the XProtect® VMS from a machine, whenever this procedure is needed. XProtect Download Manager. Configure CloudFormation stack parameters to initialize XProtect on AWS. Log. Add Milestone Interconnect™ sites. 1/10. Select which country modules you want to use with your LPR camera (see. Recording Server: - 30/11/2022 - Fixed array dimensions exceeding supported range - 14/12/2022 - Added compression for WebAPI communication Option #1. When you have installed XProtect VMS, it initially runs on licenses that require activation before a certain period of time has passed. About device changes without activation. (The Milestone Online Services. Open the XProtect Mobile app, then on the Servers screen, tap the relevant mobile server. Topics may mention functionality or settings that are only available in XProtect Professional. Software and system components. License types There are several license types in the XProtect licensing system. XProtect VMS to ensure compatibility with XProtect VMS Products as well as the features they offer. Changing your password often increases the security of your XProtect VMS system. Open the Management Client. On the new Management Server, stop all services. If you do not use the verification code within a specific period of. Other hotfixes and FAQs related to the XProtect 2022 R3 release Smart Client. 32. He removes 50 of the cameras from the system and his device changes without activation goes down to 7. If you are installing XProtect Essential+, you can run the system with eight device licenses for free. About automatic license activation. Examples of events in XProtect LPR:Alarm list (explained) The Alarm list displays incoming alarms by default, with the most recent alarms at the top of the list. In contrast, if you choose the Windows authentication method, only your system. Open Milestone Smart Client and login to your system Enter License Code to activate Plugin Open the Camera Information Display by selecting the button at the bottom of a camera view. bg but not receive activation email. The folder is located under the folder in which your Milestone surveillance software is installed. NET 3. 3. XProtect extensions, and licenses. If you cannot install XProtect Smart Client (64-bit) on your operating system, install an earlier version of XProtect Smart Client or update your OS. When the new surveillance system is working, Milestone recommends that you activate your licenses before you make the final adjustments. Connect to XProtect on AWS instances and activate XProtect VMS licenses. KB 50201: XProtect Smart Client 2022 R3 cumulative patch; Others. Settings in XProtect Smart Client. Once you have logged in to your account, select (or add) the relevant Software License Code (SLC). Note: 'ClientTokenTimoutMinutes' does not contain a typo. Article Number: 000034949 Version: 2 Audience: Advanced First Published: 2015-4-7 Last Modified: 2015-5-11 to activate hardware device licenses for XProtect Advanced VMS products. Select the appropriate XProtect on AWS Marketplace product. 13,33K.